Three steps replace the email-the-report-and-hope-for-a-reply routine — with a provable trail at the end of it.
Pick the client, attach the payroll report (or whatever you need signed off), and choose who approves. The file goes straight into a secure, encrypted, access-logged store — not an inbox. The request carries the declaration the approver will agree to, and a SHA-256 hash that binds the approval to those exact bytes.
Your client is notified by push and email. They review the details and approve or decline — in the app, on the web, or by replying to a single-use, time-limited email address. Their decision is recorded as a valid electronic declaration: the information is true and correct, and they authorise the agent to act. One approver can act across every client they're authorised for.
Every request, revision and decision is append-only and tamper-evident. When an audit asks, export an audit-ready certificate — who approved what, when, and against which report, with a verifiable audit hash chain — in a single click. Records are retained for five years, in line with ATO record-keeping expectations.